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Attack file · Pretending to be family"Hi Mum, this is my new number."
Your mother is making tea when her phone buzzes. It is her son, she thinks, from a new number, because his phone fell in water. An hour later a bill has been paid to somebody she has never met.
What happens
The message comes from a number she has not saved. The greeting sounds right. The story about the broken phone explains why the voice would sound different if she called back, which is the point of the story.
The favour arrives a message or two later. It is always small, and it is always today. Small enough to say yes without stopping, which is exactly how it was designed.
Why it works
- It is not a stranger she is judging. It is her own child, possibly in trouble. Her heart answers that before her head gets a turn.
- The details are easy to copy. Names, family words, even old photos are often public. None of it proves anything. All of it feels like proof.
- Today is the trick. Every version has a deadline, because a deadline is what stops her ringing the number she already has.
The moment it stops
Before she replies. Ring the number she already has for him. Or ask something only he would know, and nothing that is on anybody's Facebook.
Ring the old number. If he really is in trouble, he will pick up, and if nobody does, you have lost a minute.
Simply not true, whatever they say
- Getting a new phone does not change the conversation you already have with someone.
- No real emergency is made worse by calling back on a number you trust.
- Your own child will not be offended by a question only he can answer.
If it already happened
Speed matters more than anything, because money can sometimes be held before it moves onward. The first hour is worth more than the next week.
- 1Call your bank on the number printed on your card
Never a number given to you. Say the words fraudulent transfer, which is what starts a recall.
- 2Report it the same day
India: helpline 1930 and cybercrime.gov.in. United States: ic3.gov and reportfraud.ftc.gov. United Kingdom: Action Fraud, or 101. Elsewhere: your national police non emergency line.
- 3Keep everything
Screenshots, account numbers, phone numbers, transaction references, times. Dull to collect, and the only thing that makes a report actionable.
- 4Tell your family that day
Shame is what keeps people quiet, and quiet is what lets the same crew come back in three months with a different story.
What KnownSquare changes about this one
The honest answer
What we remove: This whole scam needs one thing: a stranger being able to write to you. That is the thing that does not exist here. There is no number to guess, so the message never arrives, and nobody has to make a hard decision while worried.
What we do not touch: If somebody's phone is stolen while unlocked, messages from their account really are from their account. Only a locked phone stops that. And the same message will still reach an ordinary SMS inbox, which we cannot touch.
Sources and further reading
- UK Action Fraud, impersonation of family members
- Scamwatch, Australia, on Hi Mum scams
- US Federal Trade Commission, family emergency scams
Published 19 August 2026. Last reviewed 19 August 2026. Scam scripts change; if you have seen a version that differs from this, write to [email protected] and we will update the file and say that we did.